We strongly believe a big part of your business growth depends on your customer experience. To provide an excellent experience for your customer, team work is a key element. Remember, customer service and customer experience are not the same.

We specialize in:

Customer Service

  • Process Credit Cards and Debt Cards
  • Customer Problem Solving
  • Order Taking and Order Verification
  • Provide Customer Satisfaction to Unsatisfied Customers
  • Rebate Process and Information
  • General Product Inquiries
  • Billing Disputes
  • Among others

Technical Support

  • Troubleshooting
  • Installations
  • Connectivity
  • Software Update
  • Interface Software Navigation
  • Answer Customer’s Technical Concerns
  • Declare Defective Product and Process of Replacements
  • End Consumer and Dealer Support
  • Live Chat Support for Websites
  • Among others

Sales

  • Specialist on Self-Lead Generation
  • Home and Auto Insurance

Back Office

  • Medical Billing
  • Human Resources- Employment screening – Positions [Register and Traveling Nurses]
  • Accounting and Auditing
  • Payroll
  • Documentation Verification
  • Background Checks for Employment
  • Accounts Payable and Receivable for in Depended Physicians
  • Compliance Work: Documents license, validation, certifications, etc.